TECHNICAL SUPPORT

-

We are FieldEngineer. A market-leading, global tech staffing company that equips legal and compliance professionals with a powerful platform to organize data, discover the truth, and act on it. And more than 60,000 engineers registered freelancers trust FE during contract based job requirements.

Our application - FieldEngineer, has become the fastest-growing app in the gig economy’s history and we have consistently been named a great on-demand workplace. As we grow, we continue to seek individuals that will bring their whole, authentic self to our temporary staffing team.

We believe that great talent is not bound by geography and that what you do matters more than where you do it. FE has assumed a hybrid work strategy, allowing choice and flexibility for employees to work either from home, a physical FE client’s office location (once safe to do so), or a combination of the two, within certain logistical boundaries. Submit your application to learn more from our recruiters or contact us for more details.

Technical Support Specialist

The Application Analyst provides the first line of support for our existing and potential clients. This position has frequent phone and email interaction with our clients and requires the development of in-depth technical product, SQL, network and server knowledge and the highest level of customer service skills.

On a daily basis, the Application Analyst creates, resolves, and maintains tickets, while working with Application Specialists to resolve issues and escalate tickets to other teams, as necessary. It is critical that the Application Analyst maintains accurate records of all activities and interactions in Salesforce and responds to clients within identified service level agreements. This role will inform management of critical issues regarding personnel, performance, client perception, and project statuses, and work closely with colleagues to ensure consistent, high quality service.

Comments

Post a Comment

Popular posts from this blog

Networking technology salaries

-
Pay The yearly average pay of a Computer Network Technician is $44, 562 per year in the United States, while an hourly-based freelance expert procures $20.07 per hour, as indicated by Pascale. networking technology salary As per pay scale, the average pay of a network technician is $44,634 per year in the United States. Project-Based Freelancers, then again, gain $20.08 per hour. Network Support Technician Salary and Job Outlook As per the US Bureau of Labor (BLS), there will around a 12 per cent increase in the Network Support Technician occupations from 2014-2024. As indicated by Payscale, the average Network Support Technician pay is about $17.66 per hour. The average yearly Network Support Technicians pay shifts broadly somewhere in the range of $28K and $61K, for a couple of hotshots, the last number can include upwards of $5K each from rewards and benefit-sharing continues. The Indeed pay estimates express that on an average the Network Support Technician pay goes f...
Read more

Apple Certified Support Professional macOS 11 Course

-
  Become an Apple Certified Support Professional This course will give you a great understanding of macOS's core functionality. At a time when people are on their devices more than ever, support professionals and their services are experiencing some of the highest surges in demand. The employment of support specialists is projected to grow by more than 8% from 2019 to 2029 — a greater increase than all other occupations. The Apple Certified Support Professional macOS 11 Course is the perfect learning tool to help you make the jump. It will give you a deep understanding of macOS 11 functionality, allowing you to configure key services and perform basic troubleshooting on Apple devices. Learn to repair Apple gear As people continue to upgrade their devices and technology continues to evolve, you can leap into a stable and in-demand career by becoming an Apple Certified Support Professional. With the ACSP certification, you can qualify for the role of a help desk profession...
Read more

Network technicians salary

-
  What Do Network Technicians Make? Computer network technicians manage and maintain a company's network systems, including wide area networks, local area networks, the Intranet, Internet, network sections and all other communication systems. The average pay acquired by experts in this occupation fluctuates dependent on elements, for example, industry and area. National Average The average compensation procured by network technicians in the United States was around $74,000 as of May 2011, as per the Bureau of Labor Statistics. The last 10% of experts in this field procured about $43,000 per year, while the best 10% acquired about $112,000. Industry The computer and peripheral hardware production industry offers the highest average compensation for this occupation with an average yearly compensation of $94,630. The worker benefits finances industry positions second with an average compensation of $93,000. Experts who worked for the postal assistance, as well as the ind...
Read more