Telecom Engineers Network

Service Desk Technician Job – Service Desk Technician Type – Freelance Compensation - £24,000 - £27,000 (varies) service desk technician salary A wide-scale, dynamic solutions providing in reading, one of our business customer, are actively seeking to hire for Service Desk Technician to join their team. The primary reason for the Service Desk Technician is to deal with all underlying technical incidents and business requests. The Service Desk Technician will in a perfect world have experience in the following: Active Directory, including Group Policy Strong understanding of TCP/IP network troubleshooting Microsoft Office 365 Incredible time management skills Working in a similar, busy environment Giving first and second line technical service Astounding written and verbal communication skills Managing clients and users at all levels The Service Desk Technician will be answerable for: Giving desktop troubleshooting Keeping PC offices secure Equipment config...

The average Help Desk Technician salary in USA is $39,000 per year or $20 per hour. Entry-level positions start at $25,158 per year while most experienced specialists make up to $62,500 per year. Help desk technician compensations per district Wyoming - $195,000 Arkansas - $55,000 Nevada - $53,000 Virginia - $50,000 New Hampshire - $47,775 Position Duties Include: The Tier 1 Technician answers, assesses, and organizes incoming phone, voice message, and email requests for help from clients experiences issues with equipment, software, networking, and other computer-related technologies, as well as Learning Management Software. Interviews client to gather data about issue and leads client through diagnostic methodology to decide source of error. Handles issue identification, research, disconnection, goal, and tracking for routine client issues, referring more complex issues to Tier 2, Tier 3, administrator, or other technical staff. Logs and tracks client communications u...