Help Desk Technician Salary

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How much does a Help Desk Technician make 

In Germany, Pay Data Based on Experience: The average help desk professional compensation in Germany is 46.455 € or a comparable hourly pace of 22 €. What's more, they procure an average bonus of 1.305 €. Compensation gauges dependent on compensation study information gathered directly from hiring managers and anonymous workers in Germany.

  • An entry-level help desk expert (1-3 years of experience) procures an average compensation of 34.121 €.
  • On the opposite end, a senior level help desk professional (8+ years of experience) procures an average compensation of 56.759 €.

This compensation estimate has been updated to incorporate information from the COVID-19 effect. For more data on Help Desk Side-Hustles refer to FieldEngineer.com.

Expected set of responsibilities

  • Evaluates and troubleshoots PC support issues and applies comprehension of PC software and equipment products and services to resolve issues of users.
  • Gets calls and messages from users having issues utilizing PC software and equipment or asking how to utilize explicit software, programming languages, electronic mail, or OS.
  • Discovers from PC users the nature of issue, decides if issue is brought about by equipment, for example, modem, printer, cables, or phone, plans diagnosis, and helps users through problem solving steps.

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