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TECHNICAL SUPPORT

We are FieldEngineer. A market-leading, global tech staffing company that equips legal and compliance professionals with a powerful platform to organize data, discover the truth, and act on it. And more than 60,000 engineers registered freelancers trust FE during contract based job requirements. Our application - FieldEngineer, has become the fastest-growing app in the gig economy’s history and we have consistently been named a great on-demand workplace. As we grow, we continue to seek individuals that will bring their whole, authentic self to our temporary staffing team. We believe that great talent is not bound by geography and that what you do matters more than where you do it. FE has assumed a hybrid work strategy, allowing choice and flexibility for employees to work either from home, a physical FE client’s office location (once safe to do so), or a combination of the two, within certain logistical boundaries. Submit your application to learn more from our recruiters or contac...

Help Desk Level 1 Hourly Pay

Help Desk Tier 1 Specialist Salary in the United States How much does a Help Desk Tier 1 Specialist make in the United States? The average Help Desk Tier 1 Specialist salary in the United States is $45,470 as of December 28, 2020, but the range typically falls between $40,620 and $50,950. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, and the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. The Help Desk Tier 1 Specialist identifies, researches and resolves routine technical problems of low complexity. Provides support to end users for basic computer, application, system, device, access and hardware issues. Being a Help Desk Tier 1 Specialist documents, tracks, and monitors the problem using applicable systems and tools. Responds to telephone, email and on line requests for technical...

IT Support job description and duties

What should be included in an IT Support job description? If you are hiring an IT Support professional, the IT support jobs description can feature: ·        Installing and configuring computer hardware, software, systems, networks, printers, and scanners ·        Monitoring and maintaining computer systems and networks ·        Responding in a timely manner to service issues and requests ·        Providing technical support across the company (this may be in person or over the phone) ·        Setting up accounts for new users ·        Repairing and replacing equipment as necessary ·        Testing new technology ·        Possibly training junior staff What skills and qualifications should an IT Support have? Although a formal d...

IT Support Specialist Job Description

An IT Support Specialist oversees computer systems for businesses and offers support to the system’s users. This may be internal assistance, working directly with staff who use the computer systems or it may be assisting external customers who access the systems via the Internet. it support specialist job description IT Support Specialists generally report to an IT Manager, however, their duties are often performed with minimal supervision. According to the Bureau of Labor Statistics, the computer support staff sector is expected to grow at an above average rate of 12 percent through 2024. This will add an estimated 88,800 jobs to this sector during this time frame. IT Support Duties and Responsibilities The type of organization and the type of computer system an IT Support Specialist works with will determine their particular responsibilities, however, there are several main duties all IT Support Specialists perform. A review of current job listings identified the following prim...

IT Technical Support set of job responsibilities layout

This IT Technical Support expected set of job responsibilities layout incorporates the list of most significant IT Technical Support's obligations and duties. It is adjustable and prepared to post to job boards. Use it to save time, pull in qualified applicants and recruit best workers. IT Technical Support work profile IT Technical Support is an IT proficient who monitors and maintains the PC systems and networks of a company. IT Technical Support provide technical support and help to workers. To draw in IT Technical Support that best matches your requirements, it is crucial to write a reasonable and exact IT Technical Support set of job responsibilities. IT Technical Support obligations and duties Provide technical help with PC equipment and software Resolve issues for staff through telephone, face to face, or electronically Log bugs and improvement requests Perform equipment and software installations, setups and updates as required Create and maintain tips and tricks...

IT Help Desk Technician

IT Help Desk Technician responsibilities include: Serving as the first point of contact for customers seeking technical assistance over the phone or email Performing remote troubleshooting through diagnostic techniques and pertinent questions Determining the best solution based on the issue and details provided by customers Job brief -  it help desk job description We are looking for a competent Help desk technician to provide fast and useful technical assistance on computer systems. You will answer queries on basic technical issues and offer advice to solve them. An excellent Help desk technician must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. They must also be customer-oriented and patient to deal with difficult customers. The goal is to create value for clients that will help preserve the company’s reputation and business. Responsibilities Serve as the first point of contact for customers seeking techn...

Entry Level Technical Support Representative Job Description

 An IT support expert helps customers experiencing technical difficulty going from hardware and software issues to the navigation of the technology itself. IT support job description Often, an IT support expert guides’ clients via telephone by posing explicit questions to survey the issue. With worldwide business sectors getting dependent on technology, IT support is essential to the area since experts guarantee the effectiveness of organizations' products and maintain clients' product satisfaction. Additionally, some internal IT specialists provide feedback to organizations themselves, which guarantees technical reliability and maintain cyber security. Finding a new job in IT Support To acquire a job as an IT support expert in the UK, the main capability incorporates a top to bottom understanding of the applications and programs utilized by a particular organization. Specializations in business information technology, software engineering, or computer science might be liked ye...